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Also sharing full logs will help! I'm happy to announce that Citrix Workspace connected to my work servers via the Citrix Viewer app without an issue. I'm using a MacBook Pro ca. I'll post an update if I come across any glitches. Thanks everyone. The issue is only experience when using safari browser to launch Citrix Apps and they issue only started in beta 6 version The previous releases had no issues. I'm using the latest workspace App As the issue is only experienced with safari browser and not chrome or native workspace App.
I guess something changed on safari end, where bug or tighten security. Yes,we noticed it too with Beta 6 only. We're on it! Do let us know of any feedback you have! You will be able to leave a comment after signing in.
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CitrixSuisse CitrixSuisse Enthusiast 38 Members posts. Posted August 24, Many web browsers include a large set of root certificates that they trust. The server or gateway must be configured with the correct set of certificates. Suppose that a gateway is configured with these valid certificates.
This configuration is recommended for customers who require stricter validation, by determining exactly which root certificate is used by Citrix Workspace app for Mac. Then, Citrix Workspace app for Mac checks that all these certificates are valid. Some certificate authorities have more than one root certificate. If you require this stricter validation, ensure that your configuration uses the appropriate root certificate.
On some user devices, both root certificates are available. Root certificates eventually expire, as do all certificates.
Some servers and gateways never send the root certificate, even if configured. Stricter validation is then not possible. Now suppose that a gateway is configured with these valid certificates. This configuration, omitting the root certificate, is normally recommended:. Then, Citrix Workspace app for Mac uses these two certificates.
It then searches for a root certificate on the user device. Otherwise, the connection fails. This configuration supplies the intermediate certificate that Citrix Workspace app for Mac needs, but also allows Citrix Workspace app for Mac to choose any valid, trusted, root certificate.
A web browser might ignore the wrong root certificate. However, Citrix Workspace app for Mac does not ignore the wrong root certificate, and the connection fails. Some certificate authorities use more than one intermediate certificate.
In this case, the gateway is normally configured with all the intermediate certificates but not the root certificate such as:. Some certificate authorities use a cross-signed intermediate certificate, intended for situations when there is more than one root certificate. An earlier root certificate is still in use at the same time as a later root certificate.
In this case, there are at least two intermediate certificates. The cross-signed intermediate certificate and the root certificate have the same Subject name Issued To , but the cross-signed intermediate certificate has a different Issuer name Issued By. This configuration, omitting the root certificate and the cross-signed intermediate certificate, is normally recommended:.
Avoid configuring the gateway to use the cross-signed intermediate certificate, as it selects the earlier root certificate:. In this case, if Citrix Workspace app for Mac cannot locate all the intermediate certificates, the connection fails.
For connections to StoreFront, Citrix Workspace app for Mac supports the following authentication methods:. The development, release and timing of any features or functionality described in the Preview documentation remains at our sole discretion and are subject to change without notice or consultation.
The documentation is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making Citrix product purchase decisions.
Citrix Workspace app for Mac. View PDF. This content has been machine translated dynamically. Give feedback here.
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